Section 01

Overview

Tillwork Studio, referred to as we, us, or our, operates tillworkstudio.com and provides web design and digital services to local businesses. Using the site or submitting information means you agree to these practices.

Based in Berryville, Arkansas, serving small and local businesses in Northwest Arkansas and surrounding areas.

Section 02

Information we collect

Information you give us directly

  • Name and business name
  • Email and phone
  • Business location and industry
  • Current website address or social links
  • Project goals and design preferences
  • Files you upload including logos and photos
  • Any other information in written communications

Information collected automatically

  • IP address
  • General geographic location
  • Browser and device type
  • Pages visited and time on pages
  • Referring web address

Information from third parties

We do not purchase or acquire personal data from third party data brokers or advertising networks.

Section 03

How we use your information

PurposeWhat dataWhy we need it
Responding to inquiriesName, email, phoneTo contact you about your project request
Building your websiteAll intake information, uploaded filesTo design a site that accurately represents your business
Sending invoices and receiptsName, email, business nameTo process payment and maintain billing records
Providing ongoing supportContact info, project detailsTo manage your active website and respond to support needs
Improving our serviceAggregated, anonymized usage dataTo understand how people use our site and improve it
Legal complianceBusiness recordsTo fulfill obligations under applicable law

We do not use your information for behavioral advertising, retargeting, or any automated profiling.

Section 04

Sharing your data

We do not sell, rent, or trade your personal information.

Service providers we use

  • Supabase for database and authentication
  • Formspree for form submissions
  • Lovable, our website builder platform
  • Google Workspace for email and file storage
  • Our payment processor for invoicing and payments

Legal requirements

We may disclose information if required by law, subpoena, or legal process.

Business transfers

If Tillwork Studio is ever sold or merged, you are notified before any transfer of personal information.

Section 05

Cookies and tracking

Basic functional cookies to keep the site running, and anonymized analytics cookies to understand traffic. No advertising or tracking pixels. You can control cookies through your browser settings any time.

Section 06

Data retention

  • Inquiry data 12 months or the project duration, whichever is longer
  • Active client data the agreement duration plus 3 years after termination
  • Billing records 7 years per standard accounting regulations
  • Uploaded files the duration of active service, deletable on request within 30 days of cancellation

Section 07

Your rights

  • Access the information we hold
  • Correct inaccurate information
  • Request deletion
  • Request a portable copy
  • Withdraw consent any time
  • Object to certain processing

How to make a request

Email tillworkstudio@gmail.com with the subject line "Privacy Request" and we respond within 30 days.

Section 08

Security

Encrypted connections (HTTPS and TLS), encrypted database storage through Supabase, access controls on internal systems, and reputable third party platforms. No system is 100 percent secure but we take reasonable measures.

Section 09

Children's privacy

This site is intended for adults operating businesses. We do not knowingly collect data from anyone under 13. If we learn we have, we delete it.

Section 10

Changes to this policy

Material changes are communicated by email to active clients. Continued use after changes is acceptance. The current version is always at /privacy.

Section 11

Contact

Tillwork Studio LLC, Berryville, Arkansas.

For all privacy inquiries and requests in writing: tillworkstudio@gmail.com.

Website tillworkstudio.com, phone (901) 570-8788.

A note on this policy.

This Privacy Policy reflects Tillwork Studio's actual data practices and the specific tools it uses. Before it is relied upon, a licensed attorney in the State of Arkansas should review it, and the listed service providers and retention periods should be confirmed as accurate and current.